Make room for what matters
Create more living space with stylish, wall-mounted drying solutions made for modern living.
Frequently Asked Questions
What makes Aeris Living products different from traditional drying racks or home organisers?
Aeris Living products are designed for modern living. We focus on beautiful, space-saving solutions that fit seamlessly into your home, helping you stay organised without sacrificing style.
Are your products easy to install or set up?
Very. Our solutions are engineered for quick, simple installation. Most customers complete setup in minutes with basic tools and clear instructions.
Where are you located?
Our head office is located in Melbourne.
How much does shipping cost?
Shipping is free on all orders Australia wide.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia, but watch this space for international shipping locations as our business grows. Please contact our team if you have any questions about shipping. We love a chat!
What is your refund policy?
We offer a 14 day money-back guarantee. If you’re not completely satisfied with your purchase, reach out to our customer service team and we’ll make it right. For more information, see our Refund Policy.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order has been shipped, you’ll receive a tracking link via email so you can follow your order every step of the way. Simply use the link or enter the tracking number on our Track Your Order page.
How can I contact customer support?
You can reach our wonderful customer support team through our contact form located on our Contact Us page, or by emailing us directly at hello@aerisliving.com.au
We are available Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
Aeris Living creates elegant, space-saving home solutions that bring clarity, calm and beauty to modern living. We help you reclaim space, reduce clutter and transform your home into a peaceful, functional environment where you can live better and make room for what matters most.
Fast, Free & Secure Shipping Australia Wide
Your journey to a more organised home starts the moment you order.
From our hands to your home, quickly and carefully. Enjoy fast, free shipping on every Aeris Living order.